Content for this piece comes from the February Folio Spark Session, myFolio with Staff.
Professional growth systems in independent schools have been defined by separation. Historically, this has meant that faculty navigate a compliance-focused evaluation track while staff contend with a fragmented, manual, or purely reactive process.
Successful schools recognize that in order to deliver on your mission and strategic goals, everyone on campus needs support and feedback–from the classroom to the business office. The challenge is implementing a single, adaptable process that serves this entire population without overwhelming supervisors or compromising the distinct needs of each department.
Rebecca Rowland, Director of Human Resources at Campbell Hall (CA), and Sarah Mansfield, Assistant Head of School at St. Christopher’s School (VA), recognized this misalignment and partnered with Folio Collaborative to unify their approach on a single, adaptable platform: myFolio.
Why: Fragmented Systems and Cultures
As the Director of Human Resources at Campbell Hall, Rebecca Rowland’s job is to drive a more holistic professional growth strategy for non-faculty, moving from a system focused on performance evaluation to one focused on continuous growth. The most common challenge for non-faculty teams was the nature of the traditional, year-end performance review. At Campbell Hall, the prior system was a performance conversation that inevitably looked "backwards, not forwards." These meetings were often a transactional event that happened only once a year and, at their worst, could feel punitive. Staff were focused on a checklist of job duties rather than developing in their roles.
For Sarah Mansfield, the work began with the success St. Christopher's had with their Teaching Excellence and Professional Growth Model for faculty. That model was created very intentionally, and they wanted to provide the same intentionality for their administrative team and non-teaching staff. Using myFolio has supported their efforts to build a collaborative community that seeks growth as the ultimate outcome.
How: Unification through Flexibility at Campbell Hall
Rebecca worked with the Folio team to shift from a more transactional process to one that focuses on goals supported by ongoing conversations between supervisors and employees. At Campbell Hall, they created a parallel cycle that would meet non-faculty needs over the course of the year with clear expectations and a timeline for implementation while respecting the distinct needs of each department.

Campbell Hall's experience highlighted the challenge of a "one-size-fits-all calendar." Non-faculty workloads fluctuate dramatically—admissions during enrollment peaks, or the business office at fiscal year-end—making uniform deadlines counter-productive. The flexible structure built into the myFolio platform allowed for department-specific customization of milestones, ensuring the process is relevant and works around high-demand seasons.
How: Leadership Modeling the Work at St. Christopher’s
The success of unifying professional growth hinges on visible support from the top. Sarah Mansfield emphasized that senior leadership involvement is critical for the implementation of myFolio. When the Head of School actively uses the platform with their own direct reports, it signals the importance of the work across the organization, transforming it from an HR mandate into a school-wide strategic priority.
Anytime an organization experiences change, visible leadership support and making the “why” clear is essential for shifting the collective mindset. By transforming the process into a strategic priority, the leadership team at St. Christopher’s successfully moved the conversation away from retrospective checklist completion and toward proactive goal setting and growth.
Drawing from five years of faculty implementation, St. Christopher's adopted a streamlined, "crawl-walk-run approach" for their staff launch, adhering to a “keep it simple” philosophy in their first year of implementation. To prevent overwhelming supervisors and staff, non-faculty were asked to input at least one professional growth goal (with a maximum of three), recognizing that one well-executed goal is better than ten done poorly. Input for this new group was also kept to the bare minimum and limited to just twice a year: the initial goal setting and a final reflection.
Results: A Unified System to Support Strategic Goals
For St. Christopher’s, what started as a need to create an intentional growth process for the administrative team and staff led to the elevation of growth mindset throughout the entire campus.
"It is more than just a place for an annual form; it’s a living repository that consolidates goal setting, manager follow-up, and continuous professional development tracking into a unified 'one-stop shop.'”Using myFolio has supported their efforts to build a collaborative community that seeks growth as the ultimate outcome and being thoughtful about the rollout for staff, including leadership modeling, has been critical for their success.
~Sarah Mansfield, Assistant Head of School at St. Christopher's School (VA)
At Campbell Hall, separate processes for faculty and non-faculty inhibited collaboration and prevented leadership from gaining a holistic view of the professional culture on campus. The problem with legacy systems is not just inefficiency; it's a fundamental misalignment. As Rebecca Rowland observed, operating on separate tracks often results in "fracturedness" and separate "trains chugging along on two different paths." They found that bringing their entire professional community into myFolio served as an engine of unification. While the platform allows for flexibility and customization, the underlying data and philosophical approach remain consistent.
The professional growth of your staff and faculty are not two separate issues; they are two sides of the same mission-driven investment. By adopting myFolio, you are moving beyond fragmented, backward-looking compliance and committing to a truly unified, strategic, and forward-looking culture of professional growth for every employee.
MAKING ACCREDITATION YOUR BLUEPRINT FOR SCHOOL HEALTH
Instead of being an all-consuming exercise in compliance, what if your school's accreditation cycle could be a meaningful opportunity to drive genuine, lasting professional growth for your faculty and staff?
Learn how leaders from independent schools across the country navigated their latest accreditation process. The clear takeaway: the rules of the game are changing. Accreditation is shifting from a box-checking exercise to a deep dive into a school's culture.


