--- title: Support Articles | Folio Support description: "The team behind technical support to myFolio! Create a Support Request using this link: https://share.hsforms.com/1NC3Yt6naRIylsT4ofVlUHQr4oys" --- [![Folio Site Logo 250 x 100 px](https://blog.foliocollaborative.org/hs-fs/hubfs/Folio%20Site%20Logo%20250%20x%20100%20px.png?width=175&height=70&name=Folio%20Site%20Logo%20250%20x%20100%20px.png "Folio Site Logo 250 x 100 px")](https://foliocollaborative.org/) [![Folio Collaborative company logo](https://blog.foliocollaborative.org/hs-fs/hubfs/Logos/Folio_ColoronTrans_Full%20lockup%20horz.png?width=1801&height=1500&name=Folio_ColoronTrans_Full%20lockup%20horz.png "Folio Collaborative company logo")](https://foliocollaborative.org/) This is a search field with an auto-suggest feature attached. - There are no suggestions because the search field is empty. - [Speak with an expert](https://meetings.hubspot.com/alaena1/consultation-call) - Solutions - [Our Approach](https://foliocollaborative.org/our-approach) - [Platform](https://foliocollaborative.org/solutions) - [Professional Learning](https://foliocollaborative.org/professional-learning) - [Research](https://foliocollaborative.org/the-state-of-faculty-growth-in-independent-schools) - [Events](https://45568612.hs-sites.com/folio-events) - [Resources](https://blog.foliocollaborative.org) - [Newsletter](https://info.foliocollaborative.org/the-folio-quarterly-professional-growth-delivered) - [Members](https://foliocollaborative.org/member-schools) - About - [Board of Directors](https://foliocollaborative.org/board-of-directors) - [Advisory Board](https://foliocollaborative.org/advisory-board) - [Team](https://foliocollaborative.org/team) - [Company](https://foliocollaborative.org/about-2) - [Careers](https://foliocollaborative.org/about-2#careers) - [Contact Us](https://foliocollaborative.org/contact) # Folio Support [Follow me on my website](https://blog.foliocollaborative.org/support) [Follow me on LinkedIn](https://www.linkedin.com/company/foliocollaborative/) ##### The team behind technical support to myFolio! Create a Support Request using this link: https://share.hsforms.com/1NC3Yt6naRIylsT4ofVlUHQr4oys - [myFolio Admin](https://blog.foliocollaborative.org/support/tag/myfolio-admin) - [Supervisors](https://blog.foliocollaborative.org/support/tag/supervisors) - [Faculty/Staff](https://blog.foliocollaborative.org/support/tag/faculty-staff) [Create a Support Request](https://share.hsforms.com/1NC3Yt6naRIylsT4ofVlUHQr4oys) Show All Categories Communications Customizations Errors Faculty/Staff Goals Milestones Mindful Minute myFolio Admin Notes Notifications Professional Development Profile Reports and Insights Settings Spotlights Supervisors Supervisors and Groups Surveys Workspaces ### [Professional Development Approval Process](https://blog.foliocollaborative.org/support/pd-approval-process) July 21, 2026 The myFolio platform has a built in approval workflow to track professional... [Read More](https://blog.foliocollaborative.org/support/pd-approval-process) ### [How to Submit Professional Development on myFolio](https://blog.foliocollaborative.org/support/how-to-submit-pd) July 21, 2026 The myFolio platform streamlines the Professional Development process by... [Read More](https://blog.foliocollaborative.org/support/how-to-submit-pd) ### [Setting Up the Professional Development Workflow](https://blog.foliocollaborative.org/support/professional-development-workflow) July 21, 2026 The Professional Development (PD) feature on myFolio provides staff and faculty... [Read More](https://blog.foliocollaborative.org/support/professional-development-workflow) ### [Completing Your myFolio Profile](https://blog.foliocollaborative.org/support/completing-your-myfolio-profile) July 15, 2026 How-to Complete Your myFolio Profile Updating Your Profile - Faculty and Staff... [Read More](https://blog.foliocollaborative.org/support/completing-your-myfolio-profile) ### [Activity Log](https://blog.foliocollaborative.org/support/activity-log) July 14, 2026 [Read More](https://blog.foliocollaborative.org/support/activity-log) ### [myFolio Reporting Dashboard](https://blog.foliocollaborative.org/support/reporting-dashboard) July 13, 2026 The Reporting Dashboard provides a clear snapshot of your school’s professional... [Read More](https://blog.foliocollaborative.org/support/reporting-dashboard) ### [myFolio Notifications](https://blog.foliocollaborative.org/support/myfolio-notifications) July 13, 2026 myFolio users receive a variety of notifications throughout the school year,... [Read More](https://blog.foliocollaborative.org/support/myfolio-notifications) ### [Mindful Minute](https://blog.foliocollaborative.org/support/mindful-minute) July 13, 2026 The Mindful Minute feature allows myFolio Admin to check-in with users, gather... [Read More](https://blog.foliocollaborative.org/support/mindful-minute) ### [myFolio Student Survey Implementation FAQ](https://blog.foliocollaborative.org/support/myfolio-student-survey-implementation-faq) July 13, 2026 myFolio Student Survey Implementation FAQ [Read More](https://blog.foliocollaborative.org/support/myfolio-student-survey-implementation-faq) ### [Community Feed Summary Email](https://blog.foliocollaborative.org/support/community-feed-summary-email) July 13, 2026 myFolio users have the option of subscribing to an email digest of their... [Read More](https://blog.foliocollaborative.org/support/community-feed-summary-email) ### [Student Surveys](https://blog.foliocollaborative.org/support/student-surveys) July 13, 2026 Before implementing student surveys we recommend that you first consider why... [Read More](https://blog.foliocollaborative.org/support/student-surveys) ### [Adding or Updating a Profile Picture](https://blog.foliocollaborative.org/support/adding/updating-my-profile-picture) July 13, 2026 How-to Add or Update Your Profile Picture [Read More](https://blog.foliocollaborative.org/support/adding/updating-my-profile-picture) ### [Clearing myFolio Cookies (Chrome browser)](https://blog.foliocollaborative.org/support/clearing-myfolio-cookies-chrome-browser) July 13, 2026 myFolio users may reach an error page due to corrupted internet cookies. Here... [Read More](https://blog.foliocollaborative.org/support/clearing-myfolio-cookies-chrome-browser) ### [Shining a Spotlight](https://blog.foliocollaborative.org/support/shining-a-spotlight) July 13, 2026 The Spotlight feature allows users to send praise and recognition to... [Read More](https://blog.foliocollaborative.org/support/shining-a-spotlight) ### [How to Download myFolio Profile, Goals, and Notes](https://blog.foliocollaborative.org/support/print-myfolio-history) July 13, 2026 myFolio allows users the capacity to export a copy of their profile data,... [Read More](https://blog.foliocollaborative.org/support/print-myfolio-history) ### [How to Request Peer Surveys](https://blog.foliocollaborative.org/support/how-to-request-peer-surveys-1) July 13, 2026 Supervisors, Group Viewers, and myFolio Admin can send Peer Surveys for any... [Read More](https://blog.foliocollaborative.org/support/how-to-request-peer-surveys-1) ### [Notifications for myFolio Admin](https://blog.foliocollaborative.org/support/notifications-for-folio-admin) July 13, 2026 myFolio admin receive and have control of a variety of notifications throughout... [Read More](https://blog.foliocollaborative.org/support/notifications-for-folio-admin) ### [Navigating a Workspace](https://blog.foliocollaborative.org/support/navigating-a-workspace) July 13, 2026 Workspaces in myFolio provide flexibility around assigning Folio professional... [Read More](https://blog.foliocollaborative.org/support/navigating-a-workspace) ### [Creating and Managing Workspaces](https://blog.foliocollaborative.org/support/workspaces) July 13, 2026 [Read More](https://blog.foliocollaborative.org/support/workspaces) ### [myFolio Homepage](https://blog.foliocollaborative.org/support/myfolio-homepage) July 13, 2026 The Homepage of myFolio acts as a landing page where users are able to view... [Read More](https://blog.foliocollaborative.org/support/myfolio-homepage) ### [Navigating the Roll Call Page](https://blog.foliocollaborative.org/support/navigating-folio-roll-call) July 13, 2026 From the Roll Call page, users can access a comprehensive overview of Milestone... [Read More](https://blog.foliocollaborative.org/support/navigating-folio-roll-call) ### [The School Manager Page](https://blog.foliocollaborative.org/support/the-school-manager-page) July 13, 2026 The School Manager page on the myFolio platform contains settings related to... [Read More](https://blog.foliocollaborative.org/support/the-school-manager-page) ### [Who Can See Your Goals](https://blog.foliocollaborative.org/support/who-can-see-your-goals) July 13, 2026 In myFolio, the visibility for user Profiles, Notes and Goals is controlled by... [Read More](https://blog.foliocollaborative.org/support/who-can-see-your-goals) ### [Groups and Group Viewers](https://blog.foliocollaborative.org/support/groups-and-group-viewers) July 13, 2026 Groups allow specific users called Group Viewers to gain full access to another... [Read More](https://blog.foliocollaborative.org/support/groups-and-group-viewers) ### [Relationships](https://blog.foliocollaborative.org/support/relationships) July 13, 2026 Relationships are used in Student, Supervisor, and Peer Surveys to create... [Read More](https://blog.foliocollaborative.org/support/relationships) ### [Managing User Invitations to View Profile](https://blog.foliocollaborative.org/support/managing-user-invitations-to-view-profile) July 13, 2026 myFolio users have the capacity to invite colleagues and school personnel to... [Read More](https://blog.foliocollaborative.org/support/managing-user-invitations-to-view-profile) ### [Year End Reflection Custom Form](https://blog.foliocollaborative.org/support/year-end-reflection-form-customization) July 13, 2026 myFolio Admins have the capacity to customize the Year End Self-Reflection... [Read More](https://blog.foliocollaborative.org/support/year-end-reflection-form-customization) ### [Creating a Note Template](https://blog.foliocollaborative.org/support/creating-a-notes-template) July 13, 2026 The myFolio Platform allows schools to create pre-formatted text employees can... [Read More](https://blog.foliocollaborative.org/support/creating-a-notes-template) ### [Setting Up Observations in myFolio](https://blog.foliocollaborative.org/support/setting-up-observations-in-folio) July 10, 2026 Setting up Observations on the myFolio platform is a multi-step process... [Read More](https://blog.foliocollaborative.org/support/setting-up-observations-in-folio) ### [Themes](https://blog.foliocollaborative.org/support/themes) July 10, 2026 Themes are created by the myFolio Admin and used by faculty and staff to align... [Read More](https://blog.foliocollaborative.org/support/themes) ### [How to Customize the Goal Manager](https://blog.foliocollaborative.org/support/how-to-customize-the-goal-manager) July 10, 2026 Through the Goal Manager Menu, myFolio Admin can set welcome language and... [Read More](https://blog.foliocollaborative.org/support/how-to-customize-the-goal-manager) ### [How to Write a Goal](https://blog.foliocollaborative.org/support/how-to-write-a-goal) July 10, 2026 Goal setting is central to the Folio Growth Process. Users may set multiple... [Read More](https://blog.foliocollaborative.org/support/how-to-write-a-goal) ### [Goals Report](https://blog.foliocollaborative.org/support/goals-insight-page) July 10, 2026 Supervisors and myFolio Admins can see the detail of employees' Goals on the... [Read More](https://blog.foliocollaborative.org/support/goals-insight-page) ### [How to Respond to a Mindful Minute](https://blog.foliocollaborative.org/support/respond-to-a-mindful-minute) July 9, 2026 The Mindful Minute feature is used to check-in with users, gather feedback, and... [Read More](https://blog.foliocollaborative.org/support/respond-to-a-mindful-minute) ### [How to View Received Spotlights](https://blog.foliocollaborative.org/support/how-to-view-received-spotlights) July 9, 2026 The Spotlight feature allows users to send praise and recognition to... [Read More](https://blog.foliocollaborative.org/support/how-to-view-received-spotlights) ### [Viewing Spotlight Data](https://blog.foliocollaborative.org/support/viewing-spotlight-data) July 9, 2026 Sent and received Spotlight data is visible to the Supervior of the employee as... [Read More](https://blog.foliocollaborative.org/support/viewing-spotlight-data) ### [Logging in to myFolio](https://blog.foliocollaborative.org/support/logging-in-to-myfolio) July 9, 2026 Follow these steps to log in to your myFolio Collaborative account: [Read More](https://blog.foliocollaborative.org/support/logging-in-to-myfolio) ### [Goals for Faculty and Staff](https://blog.foliocollaborative.org/support/goals-for-faculty-staff) July 9, 2026 Goal setting is central to the Folio Growth Process. Users may set multiple... [Read More](https://blog.foliocollaborative.org/support/goals-for-faculty-staff) ### [Goals for Supervisors](https://blog.foliocollaborative.org/support/goals-for-supervisors) July 9, 2026 Goal setting is central to the Folio Growth Process. Users may set multiple... [Read More](https://blog.foliocollaborative.org/support/goals-for-supervisors) ### [How to Create a Goal Template](https://blog.foliocollaborative.org/support/goal-templates) July 9, 2026 Goal Templates enhance the Goal Setting Process by allowing users to customize... [Read More](https://blog.foliocollaborative.org/support/goal-templates) ### [How to Edit or Delete a Goal](https://blog.foliocollaborative.org/support/edit-or-delete-a-goal) July 9, 2026 The myFolio platform allows users to edit or delete their Goals two different... [Read More](https://blog.foliocollaborative.org/support/edit-or-delete-a-goal) ### [How to View Goals & Notes from Previous Cycles](https://blog.foliocollaborative.org/support/viewing-goals-notes-from-previous-cycles) July 9, 2026 The myFolio platform defaults to display only the Goals and Notes for the... [Read More](https://blog.foliocollaborative.org/support/viewing-goals-notes-from-previous-cycles) ### [How to Write a Note](https://blog.foliocollaborative.org/support/how-to-write-a-note) July 9, 2026 Notes fulfill Milestones set by the school in myFolio. The five Note types are... [Read More](https://blog.foliocollaborative.org/support/how-to-write-a-note) ### [How to Comment on a Note](https://blog.foliocollaborative.org/support/how-to-comment-on-a-note) July 9, 2026 After a Note has been published, the Author, the Recipient, and the Recipient's... [Read More](https://blog.foliocollaborative.org/support/how-to-comment-on-a-note) ### [How to Set-Up Collaborations](https://blog.foliocollaborative.org/support/collaboration-set-up) July 9, 2026 Collaborations in myFolio are designed to increase collaboration while still... [Read More](https://blog.foliocollaborative.org/support/collaboration-set-up) ### [How to Request a Collaboration](https://blog.foliocollaborative.org/support/how-to-request-a-collaboration) July 9, 2026 Collaborations in myFolio are designed to increase collaboration while still... [Read More](https://blog.foliocollaborative.org/support/how-to-request-a-collaboration) ### [How to Use the Community Feed](https://blog.foliocollaborative.org/support/community-feed) July 9, 2026 The Community Feed in myFolio allows school community members to share... [Read More](https://blog.foliocollaborative.org/support/community-feed) ### [Focus Settings](https://blog.foliocollaborative.org/support/focus-settings) July 9, 2026 Focus Settings provide myFolio admins the ability to assign employee-specific... [Read More](https://blog.foliocollaborative.org/support/focus-settings) ### [Permissions](https://blog.foliocollaborative.org/support/permissions) July 9, 2026 The Permissions Manager page allows the myFolio Admin to assign the three... [Read More](https://blog.foliocollaborative.org/support/permissions) ### [myFolio Roles: Supervisors, Collaborators, and Groups](https://blog.foliocollaborative.org/support/supervisors-collaborators-groups) July 9, 2026 Users within myFolio can have a variety of roles assigned to them. The two... [Read More](https://blog.foliocollaborative.org/support/supervisors-collaborators-groups) ### [How to Manage Your myFolio Cycle](https://blog.foliocollaborative.org/support/myfolio-cycles) July 9, 2026 Each account on the myFolio platform has a designated school Cycle to organize... [Read More](https://blog.foliocollaborative.org/support/myfolio-cycles) ### [Bulk Importing Employees](https://blog.foliocollaborative.org/support/importing-employees) July 9, 2026 Employees can be added to myFolio in one of two ways: manually (one-at-a-time)... [Read More](https://blog.foliocollaborative.org/support/importing-employees) ### [Adding, Editing and Deleting Employees in myFolio](https://blog.foliocollaborative.org/support/adding-editing-and-deleting-employees-in-myfolio) July 9, 2026 In addition to importing a csv file, employee profiles can be created manually... [Read More](https://blog.foliocollaborative.org/support/adding-editing-and-deleting-employees-in-myfolio) ### [Milestones and the Milestone Manager](https://blog.foliocollaborative.org/support/milestones) July 9, 2026 Milestones are school-wide events/action items within myFolio with set due... [Read More](https://blog.foliocollaborative.org/support/milestones) ### [Draft Notes](https://blog.foliocollaborative.org/support/draft-notes) February 19, 2026 myFolio users have the ability to save Notes in draft form before publishing... [Read More](https://blog.foliocollaborative.org/support/draft-notes) ### [Employee-Originated Notes](https://blog.foliocollaborative.org/support/employee-originated-notes) November 10, 2025 myFolio users have the ability to write self-reflective, Goals Meeting,... [Read More](https://blog.foliocollaborative.org/support/employee-originated-notes) Sorry, but there are no results that match your current filters and search. Please try a different filter combination. Load More ©  2026 COPYRIGHT Folio Collaborative. All rights reserved.